How to opt-out of text messages
You can opt out of receiving text messages from Fyle at any time by following either of the steps below:
Option 1: Send a text message
Reply STOP to any text message from Fyle.
You will immediately stop receiving transaction alerts and will no longer be able to submit receipts via text.
Option 2: Opt-out via the app
Go to Profile Settings on the Web or Mobile App.
Under Text Messages, select Opt-Out.
This will stop all text message notifications and disable the ability to submit receipts via text.
Note: Once opted-out, any receipts you send via text will not be recognised by Fyle.
How to opt back in to text messages
Your method of opting back in depends on how you opted out:
If you opted out via text (by replying STOP):
Simply reply START in the same message thread.
You’ll receive a confirmation that you’re opted in.
You can now resume submitting receipts and receiving alerts.
If you opted out via the app (Web or Mobile):
You cannot opt back in via text due to verification requirements.
Please open the Fyle app, go to Profile Settings, and verify your mobile number again.
Once verified, your status will be updated to Opted-In, and you can start using text messages again.
Not sure if you're opted in?
Go to your Profile Settings in the app.
Check your status under Text Messages - it will show whether you're currently opted in or opted out.