If you have trouble accessing your Fyle account via the new domain (https://accounts.fylehq.com) and run into the following screen, it is highly likely that some important URLs are being blocked by your corporate network (VPN).
Please follow these steps:
Please get in touch with your IT Team and ask them to whitelist *.fylehq.com in your corporate network (VPN)
Once your IT Team has confirmed whitelisting, reconnect to your corporate network (VPN)
While waiting for your IT team to whitelist *.fylehq.com, you can continue to access your Fyle account outside of your corporate network (VPN). You can consider using your mobile app on a mobile network (4G/3G) or on your personal computer that does not use the corporate network (VPN)
The new domains being used by fyle now are:
If the problem still persists, please reach out to firstname.lastname@example.org and include your IT personnel in the email so we can quickly resolve the issue for you.