Error: Location must be 1000-TS. This value is auto-filled by Project
What does this error mean?
This error is experienced when a specific location has been assigned to a project in Sage Intacct. When you try to create a project-related expense in Sage Expense Management and a location which is not assigned to the project in Sage Intacct is entered then the integration will not be able to create a transaction in Sage Intacct.
How to solve the error?
There are two ways to solve this error and export to Sage Intacct successfully,
Edit the expense in Sage Expense Management and make sure the correct location is entered. When the right location value is entered, the integration can successfully create a transaction on Sage Intacct.
The project needs to be modified on Sage Intacct. The assigned location can either be replaced by the location entered in Sage Expense Management or any assigned location can be completely deleted for the project. This change will ensure the integration is able to successfully create a transaction in Sage Intacct.
To make this change in Sage Intacct,Go to Projects from the menu
Open the list of projects
Search and open the project for which you intend to make the change
Navigate to the Additional Info tab
Scroll down to the Locations section
You may either change the assigned Location or remove all assigned locations
Save the changes and retry the export on Sage Expense Management!
Error: The location 'E2000' is invalid
What does this error mean?
This error typically occurs when the location chosen in the expense has either been deleted or is marked as inactive on Sage Intacct. If the location on Sage Intacct is not active, then the integration cannot create transactions.
How to solve the error?
To address this issue, you can reactivate the selected location in Sage Intacct or replace it with a different active location in the expense in Sage Expense Management
Steps to re-activate disabled location,
Go to Company and click on Locations
Here you will find a list of all Locations present in your Sage Intacct account
Search and open the location you want to reactivate
Edit the Location and change the status to Active
Save the changes and retry the export on Sage Expense Management!
