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The best Expensify
alternative in 2020
Accounting-friendly expense management software
that your employees will love. Perfect for companies
with 100-5000 employees.
Loved by leading finance teams across 20 countries
Why choose Fyle over Expensify
Expensify gives you an ultimatum: you use their debit card or pay double. With Fyle, you pay only for active users and for the features that you want to use – no hidden costs.
Expensify charges you for every active user - anyone who logs into their account, even if it is just to change a password. Fyle charges you only for those users who actually submit an expense report.
No in-app disruptions forcing you to use a debit card you may or may not need.
We have a highly qualified support team, who are available 24x7 over chat, email, or phone, to solve any query you may have.
Unlike Expensify, we won’t email your users asking them to pressure Accounting and Finance to adopt any debit card. We work with your cards, simple as that.
Fyle is easy to customize and easier to adopt.
Unlike Expensify, we believe in constant innovation. Expect monthly feature releases and timely product updates.
Complete control over the product – easily enable/disable features based on your business requirements.
Enterprise-grade security and 100% ownership of YOUR data. Your data isn’t shown to Amazon’s Mechanical Turk gig workers.
Seamless, customizable, and self-serve integrations with your preferred accounting software, productivity apps, and travel software.
We’re so confident about our product and service, that we don’t use any black-hat tactics to keep you locked in. If you’re not happy with our product or service, you can walk away without any lock-ins and easy data-exports.
Struggles with Expensify today
Turbulent plans
It’s hard to expect good news when David Barrett, Expensify’s CEO sends out a long email. (Hint: Expensify cards, admitting poor support, “unbundling” fee)
Unresponsive customer support
More often than not, you’ll find this snippet justifying their response (or lack of) to customer queries. Highly frustrated customers even take it to Twitter and yet, fail to receive any response from Expensify.
Frustrating data export capabilities
Backing up your own data shouldn’t be this hard. For instance, if you want to export your receipt images from your Expensify account, you first need to download the entire PDF report, crop your receipt and then save it a separate image?
Privacy nightmares
In 2017, Expensify was at the center of a data leak which revealed personal information of their customers to a crowdsourced labor marketplace, Mechanical Turk.
Features or bugs?
Expensify is infamous for shutting down if you track a lot of receipts. This issue has been around for a while and there’s no fix to be found!
I hate @expensify absolutely horrible. No phone support. You send messages and then sit around and wait for hours to get a response. Takes 5 days to receive funds that in normal banking would be received in 3 days. I’m still waiting on funds after a week...no answers.
— Tim Davis (@TimDavis9194) January 27, 2020
I hate it when @expensify is trying to be cute. This is accounting. I just need it to be as easy as possible, don't try to trick me into thinking this is fun. It's boring.
— Bernardo Vidigal (@bernardovidigal) March 18, 2019
I hate Expensify. That’s all.
— Kelsey van Haaster (@kelseyvh) April 13, 2019
@expensify hey! Is there a way of buying more smartscans but NOT getting any other features? The "automated workflow" thing keeps doing stuff to my expenses I don't want it to and I hate it.
— Kevin Evans (@underwatergeek) March 20, 2018
@expensify why did you take away the ability to bulk upload images for expenses, it was the only thing that made me not hate your software!
— Salvatore Poliandro (@PopsikleCL) February 3, 2018
Ugh I hate @expensify. Did expenses and realized it failed to import half my Amex UK line items in March. Sigh.
— hussein kanji (@hkanji) May 11, 2015
@expensify how the hell does someone get help with your product. Your hold $1000’s of dollars of my money and no one will help me
— renegadetek (@renegadetek) February 13, 2020
Hey @expensify 3 days and we are still waiting for help desk response... 40 people in my sales and services team waiting on checks. ETA for response?
— Deidre Paknad (@day_dree) February 12, 2020
Our CFO getting ready to find a new vendor for @WorkboardInc
Excellent, Expensify thinks I just spent £3,805 in Starbucks.
— Ian Synge (@isynge) February 13, 2020
Why did I just receive a 28-paragraph email, from something called #Expensify, in which the CEO actually used the expression, "don't hate the player, hate the game?" To use an equally dated expression, #FAIL.
— Geoff Crittenden (@GeoffCrittenden) October 8, 2019
I think they’ve given up. There will never be a fix. It has been months now. I hate Expensify.
— hussein kanji (@hkanji) March 28, 2018
@expensify I have to say I hate the recent changes to the web app. Massively less efficient for me. My CFO agrees. Inclined to ditch it after years of use.
— ꜱɪᴍᴏɴ ᴄᴏᴜꜱɪɴꜱ 🌊 (@simon_cousins) March 7, 2018
Moan... I hate the way @expensify iOS app randomly chooses to demand password entry and refuses to take new expenses until entered, no integration with SSO, no warning, no cooling off period. Bad UX design.
— Nigel Hawthorn (@wheresnigel) December 13, 2017
@expensify You are utterly doing my head in. I HATE this app and now Im stuck with it. Nobody makes any sense in the 'chat' and theres no #
— Adrienne Grierson 🐨❤️ (@A_Grierson) November 14, 2017
expensify i hate you
— Greg Gortz (@GregMG) August 2, 2013
I hate Expensify with every ounce of my being.
— Amrita Gurney (@AmritaGurney) January 16, 2020
Why Fyle?
Our customers love us!
We’re obsessed about keeping our customers happy. Your dedicated Account Manager is just an email or call away. (PS. In 2019, 94.6% of all support tickets were resolved within 1 hr 7 mins)
Real-time compliance
Expensify’s post-facto checks will lengthen your approval and reimbursement cycles. Embrace the modern way -- Fyle checks for policies even before the expense is submitted for approval.
Fyle from everywhere
Fyle is present where your expense receipts reside. This means employees can submit expenses directly from Outlook or Gmail inbox, Slack, WhatsApp, their phone gallery and more.
Your data is yours
Fyle has open APIs that get you programmatic access to your own data to integrate with other software or to take backups.
Multi-layered approval automation
Automate any approval workflow -- sequential, parallel, policy-driven, multi-stage, multi-org, project-based right from your inbox or mobile app.
Multiple expenses at once
Using Bulkfyle, upload up to 20 receipts at once and see them appear as separate expenses automatically.
Fyle vs Expensify
| Rating | Fyle | Expensify |
|---|---|---|
| Integrations with everyday apps like Slack, G Suite, Outlook, WhatsApp for expense tracking |  |  |
| Universal statement parser when automated card feeds aren’t supported | | |
| Multi-entity or cross-org approvals | | |
| CFO dashboard | | |
| Automatic detection of high-risk employees and expenses with scoring | | |
| Compliance capabilities like centralized storage of expense information, audit logs and comments | | |
| Custom data exports of expense or employee information | | |
| Project based approvals, budgets and policies | | |
| Custom fields to acquire additional information automatically from receipts or around expenses and employees | | |
| Split expenses based on percentage | | |
| Single sign-on (SSO) via SAML | | |
| Rating | Fyle | Expensify |
|---|---|---|
| Overall Rating |  4.6 |  4.2 |
| Meets requirements | ||
| Ease of use | ||
| Ease of setup | ||
| Ease of admin | ||
| Quality of support | ||
| Ease of doing business with | ||
| Product direction (% positive) |
Expense reporting
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Digital Receipt Management
Employee Reimbursement
Currency Conversions
Credit Card Integration
Travel management
Ease of Booking
Itinerary Management
Advanced Integrations
Client invoicing
Invoice Creation and Delivery
Electronic Payments
Project Accounting / Revenue Recognition
Mobile
Receipt Capture
Mileage Tracking
Travel Itinerary and Flight Status Updates
Platform
Embedded AI / Machine Learning
Complex Approval Workflow
Reporting
APIs / Integration
Internationalization
Performance and Reliability
Mobile User Support
Offline
Administration
Standard Integrations
Workflow
Automated Reminders
Policy Compliance Management
User, Role, and Access Management
