How Centric Accelerated Month-End Close with Fyle & NetSuite

With over 200 employees and operations across gas and fiber utilities, Centric Infrastructure Group is at the forefront of building critical infrastructure in developing and established markets.

As the company expanded rapidly, so did the volume and complexity of its financial operations. For Kyle Shaffer (NetSuite Administrator) and Matt Moore (CPA, Accounting Manager), it became clear: they needed a more modern, scalable, and controllable way to manage expenses.

The Challenge

Despite using an expense management tool, Centric found themselves blocked by critical limitations that slowed down their workflows:

A Painstaking Manual Process

Due to security standards (PCI compliance), their old system couldn't automatically pull credit card transaction data directly from their bank accounts. This meant their team had to input and verify every transaction manually.

Reconciliation Headaches

Receipt matching was entirely manual and reactive. Accounting spent significant time each cycle just verifying what had (or hadn't) come in.

Limited Integration to NetSuite

Their existing software offered limited and error-prone integration with their accounting system, NetSuite. This hindered the flow of financial data and restricted the customization that Centric needed.

Reimbursement Roadblock

Out-of-pocket expenses were a particular headache. Without ACH payment capabilities within the platform, reimbursing employees was a clunky, multi-step process.

The Transformation

Centric needed a solution that offered:

• Seamless integration with NetSuite, allowing control over how expenses are migrated.
• Handle both reimbursable and corporate card expenses.
• Automate the matching of credit card transactions with receipts.
• Direct ACH reimbursement for out-of-pocket expenses.

With Fyle, they are now able to:

Seamlessly Connect with NetSuite

Fyle offers a two-way sync that lets the finance team map expenses exactly how they want. Expenses can be pushed into NetSuite as:

• Bills
• Credit Card Charges
• Journal Entries
• Expense Reports

This sync extended across the Chart of Accounts, Projects, Departments, Vendors, Employees, and custom fields, offering unparalleled accuracy in expense coding.

Faster Reconciliation

The correct mapping of expense data, automated reconciliation, and streamlined processing of expenses to NetSuite have dramatically reduced the time Centric spends on closing its books each month.

Empowered End-Users with Simplicity

Fyle's user-friendly interface led to quick adoption across Centric.

Employees can submit receipts with just a click via mobile app, Gmail, or Outlook.

At Centric, a little over 40% of employees prefer using Fyle's mobile app for its simplicity and ease of use.

This made it easier for users to submit receipts on time and eliminated the bottlenecks faced by the finance department.

Effortless Reimbursements

With Fyle, reimbursement is now automatic and integrated.

Employees simply submit their reimbursable expenses, and once approved, the system initiates direct ACH transfers.

With instant ACH initiation, employees are getting reimbursed within 1–2 days of expense approval.

Multi-Entity Setup and Project Complexity

From multi-entity setups to intricate project configurations and custom reporting, Fyle's NetSuite integration provided Centric with the customization and granularity they needed to manage their complex operations effectively.

The Results: Clear Visibility and Better Control

Today, Centric has access to real-time, granular expense insights. Employees file their expenses faster, with fewer errors, and finance teams can seamlessly sync all expense data into NetSuite, accelerating month-end close.