
Sorry, something went wrong. Can you please try again? Or please send us a note at sales@fylehq.com, and we’ll get you started.
Paul Broaddus
CIO & CFO
90%
Receipts submitted within 1 hour4 days → < 12 hrs
Approval turnaround time reduced20+ hrs
Finance team time saved monthlyRiverbend Development is a real estate investment and development firm headquartered in Charlottesville, VA. With 25 employees using corporate credit cards for business expenses across multiple entities, tracking and reconciling those transactions manually was slowing down the finance team.
CIO & CFO Paul Broaddusrecognized that their spreadsheet-based process, chasing receipts, categorizing expenses, matching charges, and entering data manually, was no longer scalable. They needed a smarter, easier way to track spend across projects and companies.
"We were doing everything manually. It was too much back and forth with receipts, and coding each expense into Excel just wasn’t sustainable anymore."
— Paul Broaddus, CIO & CFO
Employees submitted 15–20 receipts at once, leaving the finance team to sort, match, and code each charge manually. Splitting expenses across multiple accounts or companies added to the workload.
Without an automated system, the team had no way to monitor spend as it happened. This made it difficult to track budgets, enforce compliance, or catch overspending early.
Receipts were scattered across emails, paper copies, and delayed submissions. Missing or unclear receipts often caused back-and-forth, delaying approvals.
With no integration between their expense system and Yardi Breeze, Paul’s team relied on Excel-based exports for financial reporting.
"We didn’t want another complex tool, we just needed a system our team would actually use. Now, receipts come in instantly, expenses are tagged correctly, and I’m not spending hours cleaning up data."
— Paul Broaddus, CIO & CFO
Paul wanted a system where receipts didn’t require extra follow-ups. Previously, 40% of receipts were delayed or missing. By introducing a real-time card feed, his team ensured employees could simply reply to a text with a photo, making the process easier for everyone involved.
To eliminate the need for back-and-forth after expenses were submitted, Riverbend configured their workflow so employees could choose the correct company and project while entering each expense. By tagging expenses at the time of submission, Paul’s team ensured cleaner data and less manual sorting later.
With employees frequently on the move, tracking mileage manually was tedious and error-prone. Today, reimbursements follow IRS rates and can be submitted in just a few clicks.
Paul kept things streamlined: one level of approval based on card type. This gave managers visibility and kept admin reviews clean and focused. Over a third of expense reports are approved in under 12 hours. Previously, it took the team around 2 full days to review and approve a week's worth of expenses. The streamlined flow helps Paul’s team move faster without compromising accuracy.
To ensure accurate and hassle-free reporting, Paul’s team utilizes custom export templates designed explicitly for their Yardi Breeze setup. Expenses are filtered, coded, and formatted in Excel or CSV exactly as needed, ensuring a smooth and error-free transfer of data into their accounting system.
Riverbend implemented a soft receipt policy from day one and plans to layer in budgets and more controls over time, without making life harder for employees.
Riverbend replaced its manual spreadsheet process with a streamlined, automated expense workflow that fits their real estate operations. With all 25 users connected to real-time Mastercard feeds and a structured approval process in place, the finance team gained visibility and control, without slowing anyone down.
"It’s been a huge step forward for us. The visibility, the automation—it’s made our month-end process faster and more accurate."
— Paul Broaddus