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Or please send us a note at sales@fylehq.com, and we’ll get you started.
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Headquarters:
The Woodlands, Texas
Employees:
200+ employees
Industry:
Utilities and Fiber
Centric Infrastructure Group (Centric), headquartered in The Woodlands, TX, provides centralized management, administrative, engineering, field, and emergency services for gas utilities and fiber internet. With subsidiaries Universal Natural Gas and Centric Fiber, they bring critical infrastructure to developing and established markets. Centric is rapidly expanding safe, reliable, and affordable natural gas and fiber optic telecommunication services to residential and commercial customers.
Centric previously used a different expense management software but faced multiple challenges and difficulties outlined below, which ultimately led them to look for a more suitable platform.
Over the past year, Centric has experienced a significant shift in expense management with the adoption of Fyle.
Fyle has helped Centric save valuable time and resources, and ensure expense compliance.
Centric transitioned to Fyle while going live with their NetSuite environment. Their previous software
did not allow them to control how the expenses would flow into NetSuite, and connecting to NetSuite
was difficult. When Centric found Fyle, they needed a quick implementation for NetSuite, control of
how expenses are migrated to NetSuite, and a higher end-user acceptance rate.
Easy expense sync
Fyle’s NetSuite integration automatically exports reimbursable and credit card expenses to NetSuite as - Bills, Journal Entries, Expense Reports, or Credit Card Charges, based on the preference. The integration also maps the Chart of Accounts, Projects, Employees, Vendors, Custom Fields like Lists, Records, Segments, and more to ensure precise expense coding.
101-500 Employees
Fyle customer service and our Fyle account rep have been extremely easy to work with. They listen to all our concerns, suggestions, and handle any issues promptly. They continually meet with us to see if there are any updates they can make with our Fyle environment.
Kyle Shaffer
NetSuite Administrator
Matt Moore
CPA, Accounting Manager
101-500 Employees
Centric was able to quickly switch on Fyle for end users and get it connected within our NetSuite environment. Overall, it was one of the easiest implementations that Centric has done within our NetSuite environment to date.
Kyle Shaffer
NetSuite Administrator
Matt Moore
CPA, Accounting Manager
101-500 Employees
Fyle customer service and our Fyle account rep have been extremely easy to work with. They listen to all our concerns, suggestions, and handle any issues promptly. They continually meet with us to see if there are any updates they can make with our Fyle environment.
NetSuite Administrator
CPA, Accounting Manager
101-500 Employees
Centric was able to quickly switch on Fyle for end users and get it connected within our NetSuite environment. Overall, it was one of the easiest implementations that Centric has done within our NetSuite environment to date.
NetSuite Administrator
CPA, Accounting Manager
The internal reporting on expenses in Fyle has helped Centric’s management get clarity on major spending categories. They were able to fine-tune departmental budgets effectively, making strategic decisions based on accurate spending insights provided by Fyle's reports.
Fyle offers industry-best 24x7 support with a first response time of under 30 minutes for any ticket. We also have a CSAT score of more than 92%, ensuring queries never go unanswered.
‘‘Fyle customer service and our Fyle account rep have been extremely easy to work with. They listen to all our concerns and suggestions, and handle any issues promptly. They continually meet with us to see if there are any updates they can make with our Fyle environment.’’
Kyle Shaffer, NetSuite Administrator & Matt Moore, CPA, Accounting Manager
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